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How It Works

Get more leads, convert them quicker, and automate the family journey.

Nurtra scores every enquiry, runs the pipeline, books the tours, manages the waitlist, and sends the follow-ups — so your team spends time with families, not paperwork.

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Getting Started

Three steps to get set up.

However your centres capture families today, Nurtra is set up in three steps — no lengthy onboarding, no waiting on a developer.

1. The Pipeline

Select your family journey — use our pre-filled formula, proven and tested by the team at Enrolment Hub, or customise your family journey.

2. Connect Your Website

Add the tracking codes, lead forms, and live chat to ensure you never miss a lead, and you know where the leads are coming from.

3. Automate The Family Journey

Set your automations, and let the system work for you. Identifying leads, booking tours, converting enquiries — all with the smart CRM for childcare.

Pillar 1 · Lead Management

Every enquiry, captured and scored

The moment a family reaches out — through a form, a call, or your website chat widget — Nurtra takes over. No enquiry sits in an inbox waiting to be noticed.

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Smart forms & scoring

Website and third-party enquiry forms feed straight into Nurtra. Every family is scored hot to cold the instant they land, so consultants always work the list in the right order.

Pipelines built for you

Custom stages, occupancy links to OWNA, lead-source ROI, and automatic tasks mean nothing slips through — and you can see exactly what's converting.

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Smart forms & scoring

Website and third-party enquiry forms feed straight into Nurtra. Every family is scored hot to cold the instant they land, so consultants always work the list in the right order.

Pipelines built for you

Custom stages, occupancy links to OWNA, lead-source ROI, and automatic tasks mean nothing slips through — and you can see exactly what's converting.

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The problem

Website and third-party enquiry forms feed straight into Nurtra. Every family is scored hot to cold the instant they land, so consultants always work the list in the right order.

Pipelines built for you

Custom stages, occupancy links to OWNA, lead-source ROI, and automatic tasks mean nothing slips through — and you can see exactly what's converting.

Pillars 2–4

Everything else, handled the same way

Tours, the waitlist, and the marketing that fills your pipeline in the first place — all built into the same system, all working off the same family record.

Pillar 2 · Tour Scheduler

Booking & calendar sync

Families pick a time that works, synced to Google Calendar so there's never a double-booking.

Automatic reminders

Pre-tour prep and post-tour follow-ups go out on their own, so a good visit never goes cold.

Pillar 3 · Waitlist Management

Fair, weighted priority

Rank families by criteria like need or First Nations status, matching your centre's own policy.

Offers that chase themselves

When a place opens up, Nurtra sends the offer and follows up automatically until you get an answer.

Pillar 4 · Marketing

Campaigns & reporting

Bulk email and SMS with placeholders like {{firstname}}, plus analytics on what's actually converting.

Website chat & social feed

Automated chat journeys turn visitors into enquiries, with your latest posts pulled onto the site.

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Works alongside the CCMS you already use — no rip and replace

FAQs

Frequently Asked Questions

From setup to support, here are the answers you need to launch faster with confidence.

Does Nurtra work with the CCMS we already use?

Yes. Nurtra sits alongside your existing childcare management system — it handles the enquiry-to-enrolment journey, while your CCMS keeps running attendance, billing, and compliance the way it always has.

How does lead scoring actually work?

Can we manage more than one centre from a single account?

What happens if a family's record is missing a placeholder like {{firstname}}?

Is there a free plan?

How long does it take to get up and running?

FAQs

Frequently Asked Questions

From setup to support, here are the answers you need to launch faster with confidence.

Does Nurtra work with the CCMS we already use?

Yes. Nurtra sits alongside your existing childcare management system — it handles the enquiry-to-enrolment journey, while your CCMS keeps running attendance, billing, and compliance the way it always has.

How does lead scoring actually work?

Can we manage more than one centre from a single account?

What happens if a family's record is missing a placeholder like {{firstname}}?

Is there a free plan?

How long does it take to get up and running?

FAQs

Frequently Asked Questions

From setup to support, here are the answers you need to launch faster with confidence.

Does Nurtra work with the CCMS we already use?

Yes. Nurtra sits alongside your existing childcare management system — it handles the enquiry-to-enrolment journey, while your CCMS keeps running attendance, billing, and compliance the way it always has.

How does lead scoring actually work?

Can we manage more than one centre from a single account?

What happens if a family's record is missing a placeholder like {{firstname}}?

Is there a free plan?

How long does it take to get up and running?

Automate your family journey and convert your leads.

Stop wasting time on families that won't enrol. Let Nurtra prioritise, optimise and maximise your occupancy.

Automate your family journey and convert your leads.

Stop wasting time on families that won't enrol. Let Nurtra prioritise, optimise and maximise your occupancy.

Automate your family journey and convert your leads.

Stop wasting time on families that won't enrol. Let Nurtra prioritise, optimise and maximise your occupancy.