New
Waitlist Management
Keep families warm until there's room
When there's no place today, Nurtra keeps the family in the loop and the queue in order — so "no" today doesn't mean "goodbye."
Automatic scoring
Every enquiry ranked hot to cold, the moment it lands.
Waitlist Management
Keep families warm until there's room
When there's no place today, Nurtra keeps the family in the loop and the queue in order — so "no" today doesn't mean "goodbye."
Waitlist
From enquiry to waitlist, automatically
When a family's preferred room has no space, their child moves to the waitlist straight from their record — no separate list to maintain, no re-entering details. The family stays visible in your pipeline the whole time, because a full room is a capacity problem, not a loss of interest.
Fair Queue
Keeping the queue fair and ordered
The waitlist orders itself by time on the list, and records exactly why a family couldn't be placed — so whoever picks up the phone next tells the same story the family already heard.
Try it out
See the Queue
Waitlist Management
Fair, ordered, and always visible
The waitlist stays connected to your pipeline, so a full room is never the end of the conversation.
Move them off the moment a spot opens
Take a child off the waitlist from the queue itself or from their family record — either way, it's logged to their timeline, so there's a clear record of when and why they came off.
Ordered by time, not guesswork
The waitlist orders itself by time on the list, so nobody has to remember who's been waiting longest.
The family stays visible in your pipeline
A full room is a capacity problem, not a loss of interest — waitlisted families stay visible in the same pipeline your team already works.
Prioritised by need
Where a family's circumstances mean they shouldn't simply wait their turn — additional needs, priority of access criteria, or your own centre's policy — the waitlist can reflect that, not just first-come-first-served.
Automatic check-ins
Automatic check-ins for waitlisted families, so nobody goes quiet for months while they wait for a place.
Get in Touch
Talk to us about waitlist management
Book a walkthrough and we'll show you how Nurtra keeps waitlisted families warm and the queue fair.